March 23, 2020 - COVID-19 Update

Dear Patients,

It's Dr. Beaudoin again with another update on the COVID 19 situation

I sent out an email last week regarding our attendance at the Pacific Dental Conference (March 5-7). I am glad to report that all of us that attended are feeling 100% healthy and fine! For those of you that visited with us between March 9th - 12th please be re-assured you were not exposed to any Covid 19 virus at our office.

Upon the recommendation of the College of Dental Surgeons of BC and the Provincial Health Authorities all non-essential dental treatment is to be postponed until further notice. This applies to all dental offices in the province. Dental offices are to have measures in place to deal with emergent dental treatment.

Currently we are still on our annual two-week March Break closure, we will reopen the office on Monday March 30, 2020 from 10 am until 2pm to phone and email screen, triage and evaluate patients for true dental emergency visits. We plan on working these emergency screening and dental emergency treatment hours until further notice. The first week we will be working Monday to Wednesday. These hours will remain flexible depending on demand.

We will not be performing any non emergency dental treatments until further notice.

If you have an appointment with us before April 12th (Easter) - consider it postponed for the time being

If you think you have a true dental emergency - Please Do Not come directly down to the dental office - but rather phone us at 250-248-7088(Office) or 250-951-4837 (Dr. Beaudoin's cell#) or email us at first, so that we can screen and triage you over the phone or by email.

While we are in the office, we will be constantly be monitoring the phones and updating our dental emergency response information on our answering machine so that you can contact us when we are not physically there. We will send out email updates when indicated, and updates can also be viewed on our website

Until March 30,2020 Dr. Beaudoin will be taking emergency calls on his cell phone 250-951-4837.

In this environment it is extremely important for you to give us accurate information about your dental condition and your physical health by phone or email. Please do not come to office without an appointment time. We are being very strict about the Social Distancing rules.

In order for me to be available to continue to treat the emergency dental needs of our community during these challenges, my staff and I need to stay healthy. That means, as in the past, we will continue to follow the highest levels of infection control while adding additional necessary measures to keep everyone safe including but not limited to phone or email screening and triage for everyone. In an effort to be brief, trust me when I say I take this very seriously.

What constitutes a dental emergency?

A Dental Emergency exists if a dentist's professional judgement determines that a person needs immediate attention to deal with uncontrolled bleeding, traumatic injury, or uncontrolled severe pain. Please be completely honest if this definition fits your current dental situation. Also be completely honest about your current and past Medical History.

Important information regarding the COVID 19 virus and how it relates to Dentistry can be found by Clicking Here

British Columbians can reach service representatives seven days a week, from 7:30am to 8pm, by calling 1-888-COVID19.

As a regulated health care professional, I share the primary responsibility to keep patients and staff safe. I am committed to lessen the burden on overtaxed hospitals by screening, triaging and in the appropriate circumstances treating emergency dental patients in my clinic within the strict guidelines provided by the College of Dental Surgeons of BC.

I ask you, as well, to follow the guidelines set out by the government and by public health. We are all in this together, lets all make the right choices for the COVID -19 environment that we find ourselves in.

Thank you and Take Care,
Dr Louis Beaudoin and Staff

Dr. Louis RG Beaudoin Inc.